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Reservations & Policies

     

    Please review our general policies (below) prior to making a reservation.
    If you are having difficulty making a reservation, please call us at
    931-589-3224

    GENERAL POLICIES

    WE KINDLY REQUEST CELL PHONE NUMBERS ON ALL RESERVATIONS. PLEASE BE SURE TO
    FILL IN THAT BLANK IF YOU BOOK ONLINE.

    CHECK IN AND CHECK OUT TIMES DAILY:
    CHECK IN TIME IS 3:00PM
    CHECK OUT TIME IS 11:00AM

    LATE ARRIVALS
    THE COMMODORE HOTEL AND CAFE ONLY STAFFS THE FRONT DESK UNTIL 9PM. IF YOU
    ARE ARRIVING LATER THAN 9PM, PLEASE CALL 931-589-3224 FOR SPECIAL
    INSTRUCTIONS.

    PETS

    A $10 DOLLAR FEE WILL BE ASSESSED FOR EACH DOG/NIGHT

    DOGS ARE NEVER ALLOWED TO BE UNATTENDED., AND SHOULD BE IN A KENNEL IN THE
    ROOMS AND NOT ON THE FURNITURE. WE CAN SUPPLY A CRATE FOR AN ADDITIONAL
    $7.50/ FOR THE STAY
    WE HAVE A WEIGHT LIMIT OF 35LBS.

    SMOKING
    THE COMMODORE HOTEL AND CAFÉ IS SMOKE-FREE.

    PAYMENT

    YOUR ROOM(S) WILL BE FULLY CHARGED TO YOUR CREDIT CARD, INCLUDING ALL
    APPLICABLE CHARGES FOR SERVICES AND TAX. ANY FURTHER SERVICES OR ADDITIONS
    TO A RESERVATION WILL BE CHARGED TO THE CARD PROVIDED AT THE TIME THEY ARE
    REQUESTED.

    PARKING

    THE COMMODORE HOTEL AND CAFE PARKING LOT IS LOCATED BEHIND THE THE HOTEL.
    AMPLE STREET PARKING IS ALSO AVAILABLE ALL PARKING IS FREE AND COVERED
    PARKING IS AVAILABLE UPON REQUEST. PLEASE MAKE THIS
    REQUEST DURING RESERVATION PROCESS.
    COVERED PARKING IS BASED ON
    AVAILABILITY.

    CANCELLATIONS

    WE ARE A SMALL BOUTIQUE HOTEL WITH A LIMITED ROOM INVENTORY AND FEWER
    OPPORTUNITIES TO REPLACE CANCELLATIONS WHICH CAN SIGNIFICANTLY IMPACT OUR
    OPERATIONS. WE APPRECIATE YOUR UNDERSTANDING.

    WEEKDAY CANCELLATION POLICY: CANCELLATION NOTICES RECEIVED AT LEAST 24 HOURS
    BEFORE YOUR SCHEDULED CHECK-IN TIME WILL BE GIVEN A FULL REFUND. IF YOU
    CANCEL WITHIN 24 HOURS OF YOUR SCHEDULED CHECK-IN TIME, WE WILL MAKE OUR
    BEST EFFORTS TO RE-RENT YOUR ROOM AND GIVE YOU A FULL REFUND. IF WE ARE
    UNABLE TO RENT YOUR ROOM, YOU WILL BE GIVEN A FULL CREDIT IN THE FORM OF A
    GIFT CERTIFICATE TO THE HOTEL LESS A $25 ADMINISTRATIVE FEE).

    WEEKEND CANCELLATION POLICY (RESERVATIONS WHICH INCLUDE A FRIDAY OR SATURDAY
    NIGHT STAY): CANCELLATION NOTICES FOR RESERVATIONS RECEIVED AT LEAST 72
    HOURS BEFORE YOUR SCHEDULED CHECK-IN TIME WILL BE GIVEN A FULL CREDIT IN THE
    FORM OF A GIFT CERTIFICATE TO THE INN (LESS A $25 ADMINISTRATIVE FEE).
    SHOULD YOU CANCEL YOUR RESERVATION WITHIN 72 HOURS, WE WILL ATTEMPT TO
    RE-RENT YOUR ROOM, AND IF WE DO, YOU WILL BE GIVEN A FULL CREDIT IN THE FORM
    OF A GIFT CERTIFICATE (LESS A $25 ADMINISTRATIVE FEE) IF WE CANNOT RENT YOUR
    ROOM, WE WILL PROVIDE YOU WITH A SPECIAL DISCOUNT FOR A FUTURE STAY.

    GROUPS WHO BOOK 4 ROOMS OR MORE ARE SUBJECT TO THE FOLLOWING CANCELLATION POLICY:

    RESERVATIONS CANCELLED THIRTY (30) DAYS OR MORE PRIOR TO THE DATE OF ARRIVAL
    WILL INCUR A 10% CHARGE.
    RESERVATIONS CANCELLED FIFTEEN (15) TO TWENTY-NINE (29) DAYS PRIOR TO THE
    DATE OF ARRIVAL WILL INCUR A TWO (2) NIGHT CHARGE RESERVATIONS CANCELLED
    LESS THAN FIFTEEN (15) DAYS PRIOR TO THE DATE OF ARRIVAL WILL INCUR A 100%
    CHARGE